Untangling the knots: Free 3-day training course in conflict resolution this September

Venue – University of Strathclyde, 16 Richmond St, Glasgow G1 1XQ

UTK-Untangling the knots…

All relationships get in a tangle from time to time, sometimes we need a bit of help with the knots. The SCCR’s 3-day course supports participants to develop their skills in conflict resolution in relation to working directly with young people and families. The course will explore how conflict can develop in relationships, and will provide participants with the skills to help them support young people and families to have positive conversations and de-escalate and manage a situation if things become difficult. The course will nurture a creative and dynamic space for participants to share and reflect on their own learning and experiences, and build connections for the future. The UTK course is SCCR Badged through the Open Badge platform of the Scottish Social Services Council Learning Zone

Who is it for?

For anyone who has a role or is working towards a role working directly with young people (14-25) and their families within the third, health, criminal justice, parenting, family, education, social and housing, mediation or conflict resolution sectors, either as a practitioner/worker/volunteer or manager of service or department, and who is able to make a sincere commitment to the 3 days required. Please note: Places may not be allocated to those not fulfilling the criteria.

To register your interest on this course or for any further questions please contact sccr@cyrenians.scot 0131 475 2493

“My learning on this course will have a massive influence on my daily work practice. Skills I thought I have been using have been reinforced more and has been a great confidence builder. This can only be a positive outcome for the families I work with in assisting them to find resolution.” Course Participant, 2017/2018

What does the course cover?

The course is skills based so will be practical. There will also be an opportunity to explore other themes which are key to understanding and managing conflict;

Mindfulness, values and belief systems
Conflict response styles
The wider perspective of conflict
Encouraging a better understanding
Brain development, attachment and connection
Dynamics of conflict
Skills and reflective practice

What can you expect from us?

Commitment - SCCR committed and dedicated resources to host and deliver the course.
Encouragement-A safe, informal environment conducive to the learning, to encourage as much shared learning, reflection and group discussion as possible.
Permission-The permission to slow down and be yourself
Access -The course free of charge at point of access.

What do we expect from you?

Commitment – The course has been designed to cover 3 days, therefore information and activities flow across this time span. Attending all 3 days for the time stated is essential and we would expect participants would offer a commitment to make this happen.
Participation –You have responsibility for your own learning recognising that every activity is an opportunity for learning. We would want and actively encourage you to take as much as you can from the course and enjoy doing it.

Pre-course written case study – We want the course to be based on real life experiences and situations and we would regard this as an important part of the group’s shared learning. Therefore we require you to provide a short written case study of a difficult situation in the context of young people and/or a family relationship where there is potential or already existing conflict (an example format will be provided).

We would ask people to be mindful of confidentiality and to change the names and specific circumstances of the families involved. Please write about a situation you are comfortable to share with the whole group and potentially work on (if selected).
Evaluation – Your feedback and comments are really important to us in order to measure and review the learning and impact of the course for participants. As part of this qualitative impact is the introduction of Open badges as a digital record of evidence based learning and application for your portfolio.

To register your interest in this course or for any further questions please contact sccr@cyrenians.scot 0131 475 2493