Shona Frame

Of those interviewed, 38 per cent felt that ‘time’ was the single most important factor in triggering conflict while 38 per cent identified ‘cost’ as the key issue leading to disputes.

CMS interviewed more than 50 top-level construction management and legal executives from across the globe to build a picture of where potential disputes are arising, how they are managed and how sector participants are moving towards new approaches to minimise conflicts and disputes.

The respondents to The International Construction Survey 2020 identified a number of key areas where they believed risks within construction developments could be better managed. Topping this list was the need to keep better records and improve change management procedures. They also pointed to earlier identification of risks during tender phase, submitting notices within prescribed time limits, and better management of supply chain and subcontractors as other important factors in reducing the potential for legal disputes.

Commenting on the survey findings, Scotland-based CMS partner and construction specialist, Shona Frame, said: “While the average value of UK construction disputes has significantly decreased according to the most recent reports, there is still a strong feeling from senior and legal management that more can be done within the industry to identify and manage the risk of disputes arising throughout a project.

“With time and cost being seen as the most significant themes at the heart of disputes, there are a number of valuable insights from those we surveyed on how we could reduce the potential of conflict on projects.

“While construction firms - in the UK and throughout the globe - have historically been renowned for being contentious, it is encouraging to see that many within the industry are increasingly valuing the importance of risk management, dispute avoidance and early-stage resolution. Early identification of issues and open communication lines with the contractor’s client are an essential part of this process.

“This approach will only benefit the construction sector, especially as we emerge from the damaging effect of COVID-19, by helping reduce the potential for expensive, long-running arbitrations or other forms of disputes which can prove detrimental to both sides in a conflict.”