England: Body-worn cameras to be made mandatory for bailiffs
Bailiffs in England and Wales are to be required to wear body cameras to ensure that debts are collected fairly and safely without intimidation of vulnerable consumers.
The Ministry of Justice said the vast majority of bailiffs, who enforce debts including council tax debt and unpaid debts owed to individuals and businesses, act professionally and within the rules.
However, it said concerns remained that some bailiffs continue to put both themselves and often vulnerable consumers at risk.
The announcement comes after recent moves by ministers to improve industry standards and better protect vulnerable consumers, including the introduction of a 60-day “breathing space” during which creditors will not be able to chase payments and individuals must seek professional advice.
Justice Minister Paul Maynard said: “The use of intimidation and aggression by some bailiffs is utterly unacceptable, and it is right we do all we can to tackle such behaviour. Whilst most bailiffs act above board, body-worn cameras will provide greater security for all involved - not least consumers who are often vulnerable.
“We are looking carefully at other measures to improve the system and will not hesitate to take action where necessary.”
The announcement follows a recent UK Government call for evidence aimed at ending intimidating practices while better protecting vulnerable people.
A response outlining its findings, including options for independent regulation and an improved complaints system, will be published after the summer following further engagement with the enforcement industry and the advice sector.