SLCC to launch a new support service for client relations managers
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Earlier this year, the Scottish Legal Complaints Commission (SLCC) took the decision to publish determination decisions and, towards the end of December, it will be publishing decisions made in the quarter July to September 2015.
At the same time as publishing its first set of decisions, it will be launching a new quarterly newsletter specifically aimed at providing practical and topical support for client relations managers.
The newsletter will contain regular best practice features, guest articles, prior notice of future CPD events and will provide comment on some of the trends and features emerging from the previous quarter’s published decisions.
Although aimed at client relations managers, the SLCC hopes that this publication will be of value to anyone who is involved in promoting better client relations.
You can sign up to receive the newsletter by using the following link:https://www.scottishlegalcomplaints.org.uk/for-practitioners/crm-newsletter.aspx.
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