SSDT releases annual report 2014

Alistair Cockburn, chairman of the SSDT, said: “Details of the Tribunal’s workload over the past 12 months are set out in this report.

“The Tribunal has continued to be very busy with cases becoming more complex and taking up more Tribunal time.

“The Tribunal is also dealing with a lot of Complaints which involve Secondary Complainers who have made claims for compensation.

“There have again been a large number of cases involving the Council on Mortgage Lenders Handbook.

“It is hoped that members of the profession take time to read these decisions and be reminded of their obligations in terms of the Handbook.

“The Tribunal is receiving an increasing number of Appeals under section 42ZA by Lay Complainers who often have difficulty in framing their Appeal in a structured and relevant way.

“The Tribunal accordingly has prepared guidance for Lay Complainers to try to assist them with this.”

Tribunal website can be accessed at www.ssdt.org.uk.