Shirley Phillips

The firm invested in the training to place a stronger focus on mental health and wellbeing as society emerges from the pandemic.

Shirley Phillips, Thorntons’ director of people, said: “Our people are at the heart of our business and investing in their wellbeing is vital for our continued growth and success.

“Even before Covid, we had identified the potential benefits of having Mental Health First Aid skills throughout the business. When we asked for volunteers to become Mental Health First Aiders I was bowled over by the response - so many of our colleagues wanted to get involved.

“We now have a dedicated network of Mental Health First Aiders, trained in active listening, who can support colleagues in confidence as well as supporting them in getting any additional help they may need.”

All participants successfully achieved a Level 2 in First Aid for Mental Health Award. This qualification provides learners with knowledge that can help them recognize a wide range of mental health conditions, help them to start supportive conversations as well as helping to signpost someone to the correct professional help.

The training was given by Supportive Solutions, a training provider registered with Nuco Training Ltd.

Course participant Lucy Rourke, conveyancing paralegal, said: “I am looking forward to working with my colleagues on a closer level to provide mental health first aid. No two struggles are the same and I really am proud to be part of a firm that enable us to have the opportunity to learn and develop ways to help those around us.”