The Scottish Legal Complaints Commission (SLCC) has reported its best ever year of performance in dealing with complaints about lawyers and law firms in Scotland.
Published 25 November 2019
After 35 years last month in the profession, 20 of them spent in senior management positions, including client relations manager, in a large firm practising in the higher risk areas of executries, litigation, family and residential conveyancing, I thought it would take more than a determination from the SLCC, a levy, and what they spent the money on, to upset me. However, despite my natural reluctance to air laundry in public, I need to bring my story to the attention of the profession. I doubt it will appear as ‘Johnston’s story’ in the ‘case studies’ on the SLCC website.
Published 12 September 2019
The majority of the public do not think an organisation should both regulate lawyers and represent them, according to a poll commissioned by the Scottish Legal Complaints Commission (SLCC).
Published 11 September 2019
The Scottish Legal Complaints Commission (SLCC) has said in response to the Scottish Solicitors' Discipline Tribunal’s recent consultation on the standard of proof to be applied in misconduct proceedings that it should lower the standard of proof to the civil standard.
Published 5 July 2019
The Scottish Legal Complaints Commission (SLCC) has reported on its latest audit of the Faculty of Advocates conduct complaints handling processes. The report made six recommendations.
Published 3 July 2019
The Scottish Legal Complaints Commission (SLCC) is to increase ‘complaints levy’ charged when its determination committee upholds a complaint of inadequate professional service.
Published 24 June 2019
Michael Sheridan reflects on the changes proposed by the Roberton Review and the urgent need for Scots lawyers to participate in the discussion on the future of legal regulation.
Published 8 May 2019
The Court of Session has ruled in favour of the Scottish Legal Complaints Commission (SLCC) in three separate leave to appeal cases.
Published 3 May 2019
The Law Society of Scotland has criticised Scotland’s legal complaints handling body for failing to listen to concerns over its plans to impose a third consecutive above-inflation rise in its budget and levy and has highlighted the need for improved oversight of the organisation.
Published 24 April 2019
The SLCC Consumer Panel has launched a new discussion document for legal professionals and regulators on Consumer Rights Day today.
Published 15 March 2019
The Law Society of Scotland has criticised Scottish Legal Complaints Commission (SLCC) proposals for a third consecutive above-inflation levy on solicitors, which it says will lead to rising costs for legal services consumers.
Published 14 March 2019
The Scottish Legal Complaints Commission (SLCC) has been selected as one of five case studies of good practice published last week by the Ethical Standards Commissioner.
Published 6 March 2019
The Scottish Legal Complaints Commission’s (SLCC) proposed budget for 2019/20 risks increasing costs for consumers, the Law Society of Scotland has warned.
Published 31 January 2019