Slcc

The Scottish Legal Complaints Commission (SLCC) has today taken on a new role in relation to complaints in the new Alternative Business Structures regime. Following confirmation that the Scottish government has authorised the Law Society of Scotland as an Approved Regulator for Alternative Business

The Scottish Legal Complaints Commission (SLCC) has again supported reform of legal services regulation in its submission to the Scottish government’s consultation on the issue. Neil Stevenson, SLCC chief executive, said: “When the minister responded to the Roberton review’s r

The Scottish Legal Complaints Commission (SLCC) has won the Project and Programme Management Award at this year’s Scottish Public Service Awards. The award recognises efficiency work which has seen dramatic improvements in performance including average complaint journey times almost halved, so

The Inner House of the Court of Session has ordered a contempt of court hearing in relation to a solicitor’s behaviour during court processes while the Scottish Legal Complaints Commission (SLCC) was seeking to recover files. The case relates to a firm of solicitors consistently failing to del

A third hearing has been scheduled in the Court of Session in a case between the Scottish Legal Complaints Commission (SLCC) and a law firm which has failed to deliver relevant files and documents to the SLCC, despite an interlocutor requiring it to do so. The SLCC needs access to the files so that

The Scottish Legal Complaints Commission (SLCC) has been successful in defending a number of leave to appeal cases in the Inner House of the Court of Session in recent months. These include five cases where the complainer sought leave to appeal against the SLCC’s decision that the complaint wa

A new system of regulation claiming to promote "accountability, transparency and independence" is being proposed to "meet the needs of the legal sector and consumers". A consultation has been launched today and will run until 24 December to seek views on options to change the way legal services are

The Scottish Legal Complaints Commission (SLCC) has launched a consultation on updated rules reflecting a "digital and paperless" focus in its operations and engagement with the legal profession. The Legal Profession and Legal Aid (Scotland) Act 2007 sets out the duties of the SLCC to make rules as

The Court of Session has granted an interlocutor requiring a firm of solicitors to deliver relevant files and documents to the Scottish Legal Complaints Commission (SLCC) so that a complaint made by a client of the firm can be investigated. The SLCC raised the action following an ongoing concern ove

Seven new appointments to the board of the Scottish Legal Complaints Commission (SLCC) have been announced by community safety minister Ash Denham. The appointments, which comprise three lawyer members and four lay members, are for five years. 

Vicky Crichton, director of public policy at the Scottish Legal Complaints Commission, notes that the disruption caused by the pandemic has not resulted in a spike in complaints. This time last year all of our plans, our systems and our ways of working were thrown up in the air as we all tried to wo

The Law Society of Scotland should regain its regulatory function for solicitors from the "grossly inefficient" Scottish Legal Complaints Commission (SLCC), the Scottish Law Agents' Society (SLAS) has said. The SLCC, which is funded through a levy on practising lawyers, has proved controversial sinc

The Law Society of Scotland and Scottish Legal Complaints Commission have clashed over the latter body's proposed budget. The society said that the SLCC is costing more for doing less and must address its rising inefficiency with urgency. Responding to the consultation on the SLC

The Scottish Law Agents’ Society has secured wide-ranging political support for a proposed change in the law that would prevent the Scottish Legal Complaints Commission (SLCC) from approving its own budget. Andrew Stevenson, secretary of the society, said SLAS had received the support of

The Scottish Law Agents’ Society is seeking a change in the law that would require the Scottish Legal Complaints Commission’s annual budget to be approved by Scottish ministers rather than by the commission itself. SLAS has begun contacting MSPs to seek their support in making