Slcc

The Scottish Legal Complaints Commission (SLCC) has said in response to the Scottish Solicitors' Discipline Tribunal’s recent consultation on the standard of proof to be applied in misconduct proceedings that it should lower the standard of proof to the civil standard. The SLCC takes the view

The Scottish Legal Complaints Commission (SLCC) has reported on its latest audit of the Faculty of Advocates conduct complaints handling processes. The report made six recommendations.  SLCC oversight manager Alison Marron said: “This latest audit has demonstrated the benefit of the SLCC&

The Scottish Legal Complaints Commission (SLCC) is to increase ‘complaints levy’ charged when its determination committee upholds a complaint of inadequate professional service. The complaints levy is currently £3,500, but for complaints heard and upheld at committee on or after 1

Michael Sheridan reflects on the changes proposed by the Roberton Review and the urgent need for Scots lawyers to participate in the discussion on the future of legal regulation. This is a period of seismic change in the regulation of the legal profession. Whereas previously there was a long-standin

The Court of Session has ruled in favour of the Scottish Legal Complaints Commission (SLCC) in three separate leave to appeal cases. In each case, the court refused leave. The applicants had each argued that the SLCC was wrong to determine that their complaints were made outside the SLCC’s tim

The Law Society of Scotland has criticised Scotland’s legal complaints handling body for failing to listen to concerns over its plans to impose a third consecutive above-inflation rise in its budget and levy and has highlighted the need for improved oversight of the organisation. The Scottish

The SLCC Consumer Panel has launched a new discussion document for legal professionals and regulators on Consumer Rights Day today. Building on the panel’s previous publication on the internationally recognised consumer principles, the guide is designed to help practitioners and regulator

The Law Society of Scotland has criticised Scottish Legal Complaints Commission (SLCC) proposals for a third consecutive above-inflation levy on solicitors, which it says will lead to rising costs for legal services consumers. In its response to the SLCC annual budget and levy, the Law Society has d

The Scottish Legal Complaints Commission (SLCC) has been selected as one of five case studies of good practice published last week by the Ethical Standards Commissioner. The SLCC was recognised for using facilitated diversity enhancing workshops and tools to improve decision making as well as for co

The Scottish Legal Complaints Commission’s (SLCC) proposed budget for 2019/20 risks increasing costs for consumers, the Law Society of Scotland has warned. The proposed budget, which is now out for statutory consultation, includes a 9.2 per cent rise in income funded by a levy on solicito