Spso

The Scottish Public Services Ombudsman (SPSO) has launched the first phase of an interactive map that shows the number of complaints closed in 2022–23 for each local ...

The Scottish Public Services Ombudsman (SPSO) has launched a consultation on an updated Statement of Complaints Handling Principles. Since the principles were approved by Scottish Parliament in ...

The Scottish Public Services Ombudsman (SPSO) has launched new guidance to support Scottish public services in taking a child-friendly approach to complaints, following the introduction of new ...